Ever wondered why the face of our hospitals is changing? From the dour faced, unhappy people who once seemed to work there, these hospitals have become places filled with enthusiastic and smiling professionals, who are not only good at their jobs, but also seem to be having a good time doing it. And this is […]

What is good customer service?  This is a question that raises its head on a regular basis these days.  Although you will encounter the youth and their problems with angry customers on a regular basis, you will also hear the rants of older folks and their complaints about how it used to be and the […]

Do you eat out a lot? How’s the old customer service these days? Well, this of course varies from establishment to establishment, and person to person. Although our opinions certainly differ, no one has to ask; why is customer service important? We all want to be treated well and acquire that friendly service we all […]